Privacy Policy
Last updated: June 2025
1. Who we are
Import Export Finder is operated by Import Export Finder Ltd, registered at 86-90 Paul Street, London, EC2A 4HE, United Kingdom.
We are the data controller for personal data collected through importexportfinder.vercel.app and associated services.
For data protection queries, contact us at: info@importexportfinder.com
2. What data we collect
We collect the following categories of personal data:
- Account data: email address, password (encrypted), company name
- Profile data: supplier details you choose to provide (company description, MOQ, certifications, contact email)
- Usage data: pages visited, features used, search queries, saved suppliers
- Communications: messages sent between buyers and suppliers through the platform
- Payment data: billing information processed by Stripe (we do not store card details)
- Technical data: IP address, browser type, device information, cookies
3. How we use your data
We use your personal data to:
- Provide and operate the Import Export Finder platform
- Process payments and manage subscriptions via Stripe
- Enable communication between buyers and suppliers
- Send transactional emails (account verification, quote notifications)
- Improve platform features and fix issues
- Comply with legal obligations
Our legal basis for processing is:
- Contract performance — to provide the service you signed up for
- Legitimate interests — to improve our platform and prevent fraud
- Legal obligation — where required by law
- Consent — for optional communications and cookies
4. Data sharing
We share data with the following third parties:
- Supabase — database and authentication infrastructure (EU hosting available)
- Stripe — payment processing (PCI DSS compliant)
- Resend — transactional email delivery
- Vercel — hosting and deployment
- Sanity — content management for resources and articles
We do not sell your personal data to third parties.
5. Data retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.
6. Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at info@importexportfinder.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
We use cookies to operate the platform and maintain your session. See our Cookie Policy for full details.
8. Security
We implement appropriate technical and organisational measures to protect your personal data, including encrypted data transmission, secure password hashing, and row-level security on our database.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact
Import Export Finder Ltd
86-90 Paul Street
London, EC2A 4HE
United Kingdom